Project Management

In order to effectively deliver solutions that meet customer expectations, our project managers follow a disciplined project management approach. Our service provides a comprehensive approach to project management that combines highly skilled, certified project managers with a flexible and powerful methodology to ensure all projects are completed on time, within budget, and in accordance to project scope.

These services provide a thorough approach to managing any project in your business, no matter how large or small. Project managers minimize risk through thorough risk assessment and mitigation strategies. You receive a single point of contact from your project's start to a smooth transition to your end users.

Norbell Project Management Methodology

• Establish a standard and repeatable approach to project management
  
• Use consistent terminology and process
  
• Reduce project management overhead
  
• Share experience and best practices
  
• Provide a common reporting mechanism
  
• Ensure consistency with education
  

Organizing and Planning

• Scope preparation
  
• WBS development
  

• Cost
  
• Schedule
  
• Resources
  

• Risk Analysis
  
• Risk Response
  

Resource Management

• Sourcing
  
• Staffing
  

Communications Management

Contractor Management

• Acquisition
  
• Administration
  

Quality Management

Tracking and controlling

Benefits of Project Management

Increased customer satisfaction

• Conformance to requirements/objectives
  
• Ability to meet schedule
  
• Cost control
  

• Quicker availability to market or for internal implementation
  
• More predictable performance
  

• Better resource planning, allocation, and monitoring
  
• Quicker realization of profit or payback on investment
  

• Clearer business case evaluation
  
• Ongoing, timely business case validation
  

The Norbell Project Manager develops a detailed project plan that will be used to guide project execution and control, and dictates what deliverables can be expected at various project milestones. Specific components of a typical project plan include the following:

Norbell Project Scope Management - should changes be requested in the project scope, a change management system will be put into effect.

Norbell Project Time Management - the baseline schedule, captured in a 'Gantt' chart, within which all work packages are scheduled and milestones marked

Norbell Project Quality Management - the systems put in place to ensure customer satisfaction of product, whether that product is an input into a work process engaging an internal 'customer' or the final end product -- the network management service -- delivered to the customer. The Norbell Project Manager works to build the quality policies and objectives for you, our customer into project processes, and will promote compliance.

Norbell Human Resource Management - the processes put in place to make the most effective use of the people involved with the project, including sponsors, customers, vendors, and individual contributors of the customer.

Norbell Project Communications Management - the processes put in place to ensure the timely and appropriate generation, collection, dissemination and storage of project information. The Project Manager will plan for who needs what information, when it is required, and how best to deliver it. Frequency of the Project Reviews between Norbell Project Manager and Customer Project Manager are agreed upon during initial Implementation Meeting.

Norbell Project Risk Management - the identification of project uncertainties, the classification of uncertainties as either opportunities or risks, and the action plans developed to handle each accordingly.

Project Management Tools, Productivity Aids, and Project Management Systems

Norbell Project Management expertise is supported by a full range of project management, communication and tracking tools including, but not limited to, the following:

Microsoft Project Software - overall project management and report generation

Gantt Charts, Program Evaluation and Review Technique (PERT) Charts, Critical Path Method (CPM) Charts - a consistent framework for planning, scheduling, monitoring and controlling the project.

WBS Chart Software (Work Breakdown Structure) - identification of project tasks, estimation of work assignments, time commitments and scheduling requirements

Communication Tools - electronic mail systems (internal, Internet), Lotus Notes, Microsoft Word, Excel, & PowerPoint.

Project Management Tools

Norbell utilizes Project Management tools such as Microsoft Project V4.0 for preparing WBS, Gantt schedule charts, communicating task responsibilities, and preparing project progress reports.

The project team communication is of optimum importance to the Norbell Manager. Business tools such as face-to-face meetings, tele-conference calls, PC fax, and Internet E-mail and file transfer will be utilized on a regular basis for team communications.

The Norbell Project Team and the Customer Project Team hold regular meetings during the implementation phase. These meetings will ensure that the necessary information is provided timely as required.