LAN / WAN Cabling

Industry Standard Voice and Data Cabling

Norbell uses Cat 5 (UTP 6) 4-pair cabling, separate for voice and data, we will provide sufficient cabling to accommodate growth. All cabling will be tested and certified to our maintenance and management standards, including proper cable design. Following are the main areas considered in our present design:

1. Voice and data cabling for all workstations.
   
2. Voice and data cabling to the support staff & management offices.
   
3. Voice and data cabling to lab, training area and conference facilities.
   
4. Computer/telecommunication closet cabling for voice and data.
   
5. Computer room cabling.

Numerous hardware and components must be properly integrated to provide the full functionality required for a call center. Our technical consulting staff will work with the customer team to ensure applications are up and running on the various desktop and servers, as and when required.

As the environment is critical to the housing of many of the hardware components our technical consulting team will provide the appropriate specifications for a facility (room) to install this equipment. On a going forward basis this will provide additional security knowing the equipment will not fail due to over heating or improper electrical supply.

Changing technologies often require major capital investment on our customer's part for those who choose to purchase and manage their equipment themselves. We are giving our customers the opportunity to use state-of-the-art technology without the major capital investment. Our solution will provide the customer call center with the required software and hardware components to start-up and grow their business into the future.

Norbell provides complete LAN/WAN solutions and support services. Our network engineers have the requisite certifications, years of experience and are trained in the latest hardware and software tools to ensure they are most current and effective in delivering on the day to day projects.

Our Expertise

• Analysis and Design
  • Design structured cabling systems
  • RFP evaluations
  • Inspection of communication systems
  
• Implementation and Administration
  • Backbone cabling ( Cat 3, Cat 5 fibre)
  • Horizontal cabling ( Cat 3, Cat 5, Cat 5E, Level 6, Level 7 fibre)
  
• Maintenance and Support
  • 24 hours a day, 7 days a week
  
  
• System Migration and Software License Management
  
  
• Help Desk Support
  • 24 hours a day, 7 days a week
  
  
• Disaster Planning, Back up and Recovery
  
  
• 24x7x365 Operations Support
  
  
• Troubleshooting
  • Penta-scanner
  • Omni scanner
  • Optical link loss (fibre)
  • OTDR (fibre)
  
  
• User-Support and Training
  
  
• Network Security Planning and Implementation